.png){kind=logo}
Appeal Process
At Neptune, we recognize that moderation decisions may sometimes involve human error or misinterpretation. To ensure fairness, we allow all users the opportunity to appeal enforcement actions taken against their accounts except in cases of egregious violations requiring immediate and permanent bans. General Appeal…
Account Strikes & Moderation Policies
Moderation System Overview Neptune operates on a strike-based moderation system to ensure fair enforcement while allowing users to correct behavior before facing severe penalties. This system is designed to warn, educate, and escalate consequences based on the severity and recurrence of violations. Each accoun…
