Neptune is only available on select iOS devices at this time. We are consistently working to bring more devices in the future, including Android phones and tablets.
iOS Devices
The minimum iOS for accessing Neptune is iOS 17.6 and iPad OS 17.6
That means that the devices that can support Neptune currently are:
- iPhone XS and newer
- iPhone XR and newer
- iPad Pro 2nd generation) and newer*
- iPad Mini (5th generation) and newer*
- iPad (6th generation) and newer*
- iPad Air (3rd generation) and newer*
The market share for iOS 17/iPad OS 17 and newer is 94%, meaning that it should work on most people's actively used iPhone or iPad devices. If you have an older iPhone or iPad, are working on compatibility upgrades but at this time we do not have a timeline for those changes.
*Note: The app is not currently built for full iPad compatibility, and performance may not work as expected until a later update.
1
-1
Was this article helpful?
0 out of 1 found this helpful